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Wizkids Game Support

We understand that questions are an important part of improving our products, and we're here to answer. We love our games and we're dedicated to making sure you, the players, love them as much as we do.

General Support

Offer Redemptions

For inquiries on redemption status, please wait at least 3 weeks from your redemption mailing date before inquiring via email.

wzk.redemptions@gmail.com

Listing Corrections

Have you noticed an incorrectly listed store or event in our Locator? Let us know and we'll fix it!

wkgstores@gmail.com

Store Conduct Violations

Please report any street date release violations and blatant mis-use of OP kit materials to:

conductviolations@gmail.com

Product Review Requests

Looking to review/demo one of our products on your publication? Submit your requests here:

Prod. Review Request

Product Replacement Requests

We're sorry for the inconvenience and hope to rectify your situation shortly. Please follow the instructions below to route your replacement request.

If you need replacement for:

  • Quarriors (German & English)
  • HeroClix
  • Mage Knight
  • Pathfinder Battles Heroes & Monsters
  • Star Trek Expeditions
  • Star Trek Fleet Captains

Please click here

If you need to request a replacement for:

  • Quarriors (All other languages)
  • Smurfs
  • Hunger Games
  • A Christmas Story

Please click here

Heroclix Rules Support

Looking for answers on how to use a certain power, ability, or what Modern versus Golden age is? Look no further.

HeroClixRules@gmail.com