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Wizkids Game Support

We understand that questions are an important part of improving our products, and we're here to answer. We love our games and we're dedicated to making sure you, the players, love them as much as we do.

General Support

Offer Redemptions

For inquiries on redemption status, please wait at least 3 weeks from your redemption mailing date before inquiring via email.

wzk.redemptions@gmail.com

Listing Corrections

Have you noticed an incorrectly listed store or event in our Locator? Let us know and we'll fix it!

wkgstores@gmail.com

Store Conduct Violations

Please report any street date release violations and blatant mis-use of OP kit materials using the link below:

Click Here To Submit Your Report

Product Review Requests

Looking to review/demo one of our products on your publication? Submit your requests here:

Prod. Review Request

Product Replacement Requests

We're sorry for the inconvenience and hope to rectify your situation shortly. Please follow the instructions below to route your replacement request.

If you need replacement for:

  • Batman: Gotham City Strategy Game
  • Quarriors! (German & English)
  • Quarriors! English Expansions
  • HeroClix
  • Lord Of The Rings Dice Building Game
  • Mage Knight (and expansions)
  • Pathfinder Battles Heroes & Monsters
  • Star Trek: Attack Wing
  • Star Trek Expeditions
  • Star Trek Fleet Captains
  • Trains and Stations

Please click here

If you need to request a replacement for:

  • Quarriors (All other languages)
  • Smurfs
  • Hunger Games
  • A Christmas Story
  • Spanish Main™ Shuffling the Deck™

Please click here

Heroclix Rules Support

Looking for answers on how to use a certain power, ability, or what Modern versus Golden age is? Look no further.

HeroClixRules@gmail.com

©2012 NECA/WizKids LLC. All rights reserved. The marks and logos for Mage Knight, Pirates of the Spanish Main, Quarriors, HeroClix, Shuffling the Deck, Dice Building Game, Combat Dial, TabApp, and WizKids are trademarks of NECA/WizKids LLC. All other trademarks and copyrights are the property of their respective owners.
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